Community Pathways Navigators
Resource Navigation and Case Management
A comprehensive case management program providing individualized support to connect at-risk community members with essential resources including housing, healthcare, legal services, employment assistance, and benefits enrollment.
Service Model:
- Client-centered, trauma-informed, culturally responsive approach
- Individualized service planning with 2-3 primary goals per client
- Warm handoffs and accompanied referrals to partner organizations
- Transportation assistance to critical appointments
- Follow-up support and advocacy within resource systems
- Documentation through HMIS (Homeless Management Information System)
Impact Metrics:
- 14 unique clients served so far (in the first 500 days of program launch) with comprehensive case management for all clients
- Multiple family members connected to services through primary clients
- Successful connections to housing, healthcare, legal aid, and employment resources
- Average caseload of 5-7 clients per case manager
- Services provided in multiple languages to serve diverse immigrant populations